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You will be able to place your orders wherever and whenever you like, 24/7. OrderMate is just that! As you won't lose the contact with your customer care advisor!


  1. Before you sign up and shop online you must first be a Birchall customer.

  2. Not yet a Birchall Foodservice customer? Click here


Features & Benefits of OrderMate

  • Access LIVE product allergen, nutritional & dietary information

  • Pay and view your invoices online on desktop, apps and mobile optimised versions 

  • Substitutions available for out of stocks

  • Access to our full range with your pricing

  • Add your favourites and lists to your account on all devices

  • Access product images, pack sizes, ingriedients, cooking instructions, handling and storage advice

  • Send messages to your customer care advisor to check your online order

  • 24/7 Access – Be self-sufficient and have the confidence to work on, review and place orders whenever and wherever using handheld devices remotely... even in the chiller as you stock-take!

  • Order History - View your past order history that you have placed online and through telesales

  • Order Status & Confirmations - Receive order updates and order confirmation emails for all orders whether placed online or through telesales

  • Order Templates - Build order templates and menus to save time when you place your next menu or event

  • Order Management – Manage your orders, create new orders, add to or amend existing orders

  • Promotions – Get the best deals and save by ordering online from your monthly promotions

  • New products - easily see all new products every month in Categories



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Download OrderMate on any phone, tablet or desktop using the links below >


Download on the App store


Download from the Play Store

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Open on Desktop & Mobile Optimised

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