Delivering a better experience.
Sustainability

Delivering a better tomorrow

Committed to a brighter future for our employees, customers, planet and community.

As a fifth-generation family business, we have long been guided by the ethics of honesty, fairness and doing the right thing. It’s our duty to deliver profit for the business while looking after people, places and the planet.

Our Delivering a Better Tomorrow initiative covers all aspects of our corporate social responsibility, including reducing our carbon emissions, giving back to the community and making sure our employees are happy and healthy at work.

Our main sustainability focus areas for the near future are to carry on reducing our carbon emissions with the help of Climate Partner, raising funds for our chosen charity partners, and adding to our already excellent employee welfare programme.

Green leaves

Environmental impact

We are serious about reducing our carbon emissions. The stats show that, in the last five years, we’ve taken meaningful steps and achieved measurable reductions.

Thanks to these actions, we reduced our carbon emissions by a huge 46% between 2019 and 2022. We reduced our emissions by a further 16% between 2022 and 2023.

Carbon footprint

Carbon footprint

Carbon intensity

Carbon Intensity
Please note: In all our carbon footprint calculations, we include all Scope 1 and Scope 2 emissions. For Scope 3, we currently measure only business travel, employee commuting, and business waste. More info on Page 8.
Worker in warehouse

Social responsibility

Our Social pillar focuses on how we care for our people, contribute to our communities, and build ethical, long-term relationships across the supply chain. From supporting employee wellbeing and development, to giving back through charity work and youth sponsorships, we strive to make a positive impact in every area we touch.

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Committed to

Food safety, quality, and operational excellence

Download Sustainability Report
Birchall HQ

Governance principles

At Birchall Foodservice, strong governance is the foundation of our commitment to integrity, accountability, and long-term sustainability. From board-level oversight to day-to-day operations, we ensure our practices uphold the highest ethical and professional standards. Our governance framework covers everything from anti-bribery and modern slavery prevention to legal compliance, data protection, and cyber security, ensuring transparency and trust across our entire supply chain.

Download our Sustainability Report

Report cover Oct 2025

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