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Food Allergy Training

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Keep your food service safe, confident and compliant

Whether you work in care, education or hospitality, our Food Allergy and Intolerance Training gives you and your team the knowledge and confidence needed to handle allergens safely and protect cyour customers, students or residents.

This course is perfect for anyone involved in food preparation, service and management, including:

Caterers, kitchen cooks and chefs
Front-of-house staff
Care home catering teams
School and college kitchen teams
Hospitality and event catering professionals

No matter your sector, we’ve got you covered.

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What the training covers

Delivered by Jacqui McPeake from JACS Allergen Management, this interactive session takes the mystery out of allergens and intolerance. Over 2–3 hours you’ll learn practical, easy-to-apply skills, including:

What food allergies and intolerances really are
The difference between allergy, intolerance and coeliac disease
Legal responsibilities for allergen information
How to manage cross-contamination
Allergen risk and safe food handling in real-world settings

At the end, Jacqui leads a short quiz. Pass it and you’ll receive a certification showing you’ve completed the training.

We’ll provide complementary refreshments on the day.

Where and when?

All sessions take place in person at our TED Centre in Burnley, right at our main depot — a relaxed, friendly setting engineered for learning and participation.

Meet Your Trainer — Jacqui McPeake

Jacqui is a skilled allergen management specialist from JACS Allergen Management, trusted by food businesses and care providers alike. With years of experience delivering clear, engaging and practical training, Jacqui makes complex topics easy to understand and implement. She’s passionate about helping teams build confidence around allergens, reduce risk and protect people.

Who is this training for?

This course is perfect for anyone involved in food preparation, service and management, including:

Caterers, kitchen cooks and chefs
Front-of-house staff
Care home catering teams
School and college kitchen teams
Hospitality and event catering professionals

No matter your sector, we’ve got you covered.

Don't just take our word for it

“We all had a brilliant time at The Care & Education Show; the tour, the suppliers, the demos and (the students’ favourite part) sampling the food & drink! It was a really well organised event and we all gained a lot from it. Thank you!"

Macclesfield College, Cheshire

“What a brilliant facility. The perfect venue for our seminar. Thanks for the tour and arranging the pastries. Hope to use you again.”

East Lancs Chamber of Commerce

"I recently had the pleasure of attending a Dysphagia Workshop at Birchall Foodservice. The training was informative and really well-organised! Gary, the trainer, was a very engaging speaker and made the day both fun and educational."

Turfcote Care & Nursing Home, Rossendale

"The Dysphagia Workshop was very good. The fact that it was run by a professional chef made a massive difference for me. I have worked in food all my working life, healthcare is new to me, so the terminology and demonstrations made sense and put things into perspective for me.”

Worthington Lake Care Home, Wigan

“The BIG Event was a great experience. It was really nice to see and meet the suppliers and, of course, the people who run Birchall Foodservice!! I recommend attending this show.”

Oakhill School, Whalley

"We very much enjoy coming to the open days you provide where we get to meet the suppliers and sample the food, we are already booked onto the next one."

RochCare Group

"Myself and some of my team recently attended the dysphagia training day you provide, and this was some of the best training we have attended. The instructor was very knowledgeable, and we really like that the day was a mixture of theory and hands on"

RochCare Group

“I found the Less is More event really informative and useful. I picked up some great tips and insights about menu design, profit margins and creating an unforgettable dining experience for guests. I’m glad I attended and I would definitely recommend future Less is More events to caterers.”

Bellobistro

"Birchalls have provided training opportunities free of charge for staff and always give us competitive prices which enables us to make savings. They also always kindly donate food products for events when we are trying to raise funds for the hospice."

Bury Hospice

Begin your relationship with Birchalls

We work closely with caterers to understand their goals, budgets and operational needs. Our regional account managers take the time to assess your current setup and can recommend the right training, products and solutions for your business.

We pride ourselves on our transparent pricing, flexible service levels and long-term relationships, offering tailored support for everything from product sampling to training. Speak to our expert, in-house team today to begin your relationship with Birchall Foodservice.

Speak to our experts