You will be able to place your orders wherever and whenever you like, 24/7, but without losing your valued contact with your customer care advisor. Our industry-leading technology will keep your advisor informed of all your online activity and they will be on hand to offer assistance where appropriate.” 

  1. Before you will be able to shop online you must first be a Birchall customer.

  2. Not yet a Birchall Foodservice customer? Click here


Features & benefits of Ordermate

  • Access to our full range with your pricing

  • Access product allergen, nutritional & dietary information,

  • Access product images and pack sizes

  • Sort products by dietary requirements and pricing low to high and visa versa

  • Send messages directly to your customer care advisor to check your online order

  • 24/7 access – be self-sufficient and have the confidence to work on, review and place orders wherever and whenever you like even in the chiller as you stock-take!

  • Order history - view your past order history that you have placed online and through telesales

  • Order status & confirmations - receive order updates and order confirmation emails for all orders whether placed online or through telesales

  • Order templates - build order templates and menus to save time when you place your next menu or event

  • Order management – manage your orders, create new orders, add to or amend existing orders

  • Promotions – get the best deals and save by ordering online from your monthly promotions

  • New products - easily see all new products every month 

Full training can be given by your sales representative by request

Birchall Foodservice Wholesaler


Use this simple calculator and other useful tools to support you

Birchall Foodservice 

Cobalt House

Magnesium way

Burnley Bridge Business Park

Hapton, Burnley

Lancashire BB12 7BF

Delivering a better experience

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